Pro Housecall Pro – Home Service Proffessionals

Are you looking for Pro Housecall Pro?…Used by over 17,000 service companies, in a vast array markets including HVAC, plumbing, and cleansing. But is it right for you? We are going to cover the most important things you should consider before making your purchase, consisting of advantages and disadvantages, pricing, and features. If you’re already a consumer, tell us what you think of this solution in the remarks below. And if you’re new here, hit the like and subscribe button to be informed of our future item reviews.

Let’s get started. is a field service management service ideal for small to medium size companies. It is competitively priced to services with similar functionality it Includes tools that assist companies manage a high volume of repeating tasks And it consists of a number of nice-to-have features: a site contractor and e-mail & postcard marketing tools. Nevertheless, does not offer automatic quote follow-ups, an online customer portal, or an open API.

It is a competitive-priced product that offers a suite of features that are adequate for numerous little companies. If your service company has more than 10 group members, and you are ready to invest in a more sophisticated solution, we recommend ServiceTitan is a membership based service that costs $49 to $199 per month when billed each year.

Each plan restricts the number of users you can add per account, and adding extra users costs a monthly fee of $30 per user. It is organized into modules that display different reports and assist keep essential products like, open invoices and upcoming jobs, top of mind. This service offers a “book now” button you can put on your business website or social media channels Clicking the button will send the customer to an online reservation form.

HousecallPro has actually assisted us take our company to the next level and makes dispatching, approximating, and bookkeeping much easier. I’ve used other competitive items in the past, but absolutely nothing has come close to the functions of HousecallPro.

Pros
Catalog flexibility, automated emails, price quote approvals and invoicing, and dispatching to make sure everyone’s on the exact same page.

Cons
The automated emails ought to absolutely be tied to job tags, but since they’re connected to consumer tags, we need to add and remove them vigilantly if we have repeat clients with numerous residential or commercial properties or different service requirements.

I want the quote approval procedure was more of an eSignature procedure rather than any celebration simply clicking a button.

You can add line items for services & products, and attach pertinent files. You can send out quotes to your customers by text or email. The message consists of a link where your customer can examine the quote, and decline the service or accept.

You can likewise track the status of tasks and estimates, and view their invoice history consists of search and filtering tools to help you sort and find customers effectively. You can include tags to your customers to assist arrange your customer list. Housecall Pro includes a map view with GPS tracking, so your workplace staff always understands where your field specialists are located.

If you grow from 5 to 6 workers look out – its time to transfer to another software provider in my viewpoint. The rates plan permits as much as 5 workers for 1 set rate. Remember among those 5 workers is your workplace personnel so you really just get 4 field techs. If you include the sixth worker your HCP regular monthly cost more than doubles the whole expense of the strategy. There is now no longer a method to include 1 staff member to their mid-tier strategy – you need to relocate to the high tier strategy. You can purchase 2 of the mid tier prepare for less than the price of their high tier plan – this is just so ill-conceived! In 2015 we were able to add 1 additional staff member for just a set cost per staff member which was really reasonable. WHen that worker stopped we were pull back to 5 … so were unaware that in June 2022 they made this change erasing the ability to add an incremental employee without needing to leap to the next tier. I am gobsmacked by how incorrect of move this was on their part. The entire point of this software application is helping you to grow your service – but apparently as quickly as you do grow boy do they punish you for it!

Furthermore their search function for the “pricebook” leaves a lot to be preferred. If you type in a keyword like “flange” and you have numerous items with that keyword in the description you anticipate all of the items with that keyword to appear.

The mobile app is the primary manner in which field professionals connect with the platform. Field technicians can utilize the mobile app to: gain access to client and job information, collect payments, produce quotes and billings, obtain signatures assists you send billings to your customers, and gather online payments. This is how an invoice will appear in your client’s inbox.

Billings include a link to an online payment website. integrates with Stripe to accept charge card payments. Here is a summary of the deal fees related to: Online payment portal transactions by client: 2.99% Deals manually entered through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to create reports that evaluate your company’ efficiency information. Reports are customizable. You can add and get rid of table columns to display the fields you desire. Likewise, there are different filtering choices to drill down into info you are searching for, and you can control the report’s date variety. Overall, is a reasonably priced field service management service perfect for SMBs. Pro Housecall Pro.

Pro Housecall Pro

I know there is a window of time approximately 4 hours, but it would be nice to let a consumer know they are scheduled for a day without giving them a time. I likewise don’t see consultation tips for “big jobs” that are set for all the time and are possibly scheduled up to six months ahead. Ought to be Scheduled, a one week reminder and a one day reminder at a minimum

If your company has less than 10 employee, must make your shortlist of software application you need to examine. If you want to compare with a comparable solution, check out our jobber videos If your organization has more than 10 staff member, you need to think about examining more robust options, like ServiceTitan