Housecall Pro Phone Pro – Home Service Proffessionals

Are you looking for Housecall Pro Phone Pro?…Utilized by over 17,000 service businesses, in a large range markets including HVAC, plumbing, and cleaning. If you’re already a client, tell us what you think of this solution in the remarks below.

So let’s start. is a field service management solution perfect for little to medium size services. It is competitively priced to services with similar performance it Consists of tools that assist services handle a high volume of repeating jobs And it includes several nice-to-have functions: a website home builder and e-mail & postcard marketing tools. However, does not provide automated quote follow-ups, an online client website, or an open API.

It is a competitive-priced product that offers a suite of features that are sufficient for lots of small businesses. If your service company has more than 10 team members, and you are ready to invest in a more advanced solution, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed each year.

Each plan limits the number of users you can add per account, and including extra users costs a monthly cost of $30 per user. It is arranged into modules that showcase different reports and assist keep crucial items like, open invoices and upcoming jobs, top of mind. This option uses a “book now” button you can place on your company site or social media channels Clicking the button will send the client to an online reservation type.

HousecallPro has assisted us take our business to the next level and makes dispatching, approximating, and bookkeeping a lot easier. I have actually utilized other competitive items in the past, however nothing has come close to the features of HousecallPro.

Pros
Catalog versatility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone’s on the very same page.

Cons
The automated emails should absolutely be connected to task tags, however because they’re tied to customer tags, we have to add and eliminate them vigilantly if we have repeat customers with numerous properties or different service needs.

I wish the price quote approval procedure was more of an eSignature procedure rather than any celebration simply clicking a button.

You can add line products for materials & services, and connect appropriate files. You can send quotes to your consumers by text or email. The message includes a link where your consumer can evaluate the quote, and accept or decline the service.

You can likewise track the status of tasks and quotes, and view their invoice history consists of search and filtering tools to assist you sort and find customers efficiently. You can add tags to your consumers to assist arrange your client list. Housecall Pro consists of a map view with GPS tracking, so your workplace personnel constantly knows where your field specialists are located.

If you grow from 5 to 6 employees look out – its time to relocate to another software application supplier in my opinion. The rates plan allows up to 5 employees for 1 set rate. Remember one of those 5 staff members is your office personnel so you truly only get 4 field techs. If you include the 6th worker your HCP monthly rate more than doubles the whole cost of the plan. There is now no longer a way to include 1 employee to their mid-tier plan – you need to relocate to the high tier strategy. You can purchase 2 of the mid tier plans for less than the price of their high tier strategy – this is just so ill-conceived! Last year we were able to add 1 additional worker for just a set cost per staff member which was really affordable. WHen that worker quit we were pull back to 5 … so were uninformed that in June 2022 they made this modification eliminating the ability to add an incremental worker without having to jump to the next tier. I am gobsmacked by how wrong of relocation this was on their part. The whole point of this software application is helping you to grow your service – but obviously as quickly as you do grow young boy do they penalize you for it!

Furthermore their search function for the “pricebook” leaves a lot to be preferred. If you type in a keyword like “flange” and you have several products with that keyword in the description you expect all of the items with that keyword to appear.

The mobile app is the main manner in which field professionals interact with the platform. Field service technicians can use the mobile app to: gain access to consumer and job info, gather payments, develop quotes and invoices, get signatures assists you send billings to your clients, and collect online payments. This is how an invoice will appear in your customer’s inbox.

Invoices consist of a link to an online payment website. Here is an overview of the deal costs associated with: Online payment portal deals by customer: 2.99% Transactions manually got in through app or browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% allows you to produce reports that evaluate your company’ efficiency data. In general, is a fairly priced field service management service perfect for SMBs. Housecall Pro Phone Pro.

Housecall Pro Phone Pro

I know there is a window of time up to 4 hours, however it would be nice to let a client understand they are scheduled for a day without giving them a time. I also don’t see appointment reminders for “big tasks” that are set for all the time and are potentially arranged approximately six months ahead. Must be Scheduled, a one week reminder and a one day reminder at a minimum

Must make your shortlist of software application you need to assess if your organization has less than 10 team members. If you want to compare with a comparable option, check out our jobber videos If your business has more than 10 staff member, you need to think about assessing more robust options, like ServiceTitan